Intelligent Customer Support
Omnichannel support platform with AI chatbots, automated ticketing, and seamless WhatsApp integration. Perfect for SMBs handling customer inquiries across multiple channels with instant AI-powered responses.
AI-Powered Support Platform
Complete customer support solution with intelligent automation
Omnichannel Inbox
Unified interface for email, web chat, Instagram, WhatsApp, and other communication channels.
AI Auto-Replies
Intelligent chatbot trained on your website, documentation, and knowledge base for instant responses.
Smart Ticketing
Automated ticket creation, routing, and prioritization with SLA tracking and escalation rules.
Lead vs Support Routing
AI-powered classification to route sales leads and support queries to appropriate teams.
Auto-Tagging & Macros
Automated categorization and pre-built response templates for faster resolution times.
Performance Analytics
Comprehensive reporting on response times, resolution rates, CSAT scores, and deflection metrics.
Platform Capabilities
Comprehensive tools for modern customer support operations
Channel Integration
Connect all your customer communication channels
AI Knowledge Base
Intelligent FAQ bot with contextual understanding
Workflow Automation
Streamlined processes for efficient support operations
CRM Integration
Customer data management and interaction history
AI Innovations
Advanced AI features designed for the Indian market
Multilingual Support
Support customers in Hindi, English, and regional languages
Voice Note Processing
Convert voice messages to text and generate automated responses
Intent Recognition
Understand customer intent and route to appropriate department
Learning & Improvement
Continuous learning from customer interactions
Target Markets
Perfect for businesses handling high-volume customer inquiries
E-commerce Stores
Product inquiries, order tracking, and customer service automation
Service Agencies
Client communication and project inquiry management
Local Businesses
Appointment booking and customer inquiry handling
Clinics & Healthcare
Patient communication and appointment management
Key Benefits
Measurable improvements in customer support efficiency
80% Faster Response
Reduce response time from hours to seconds
60% Cost Reduction
Lower support costs with AI automation
24/7 Availability
Never miss a customer inquiry again
90%+ Satisfaction
Improve customer satisfaction with instant help
Platform Integrations
Seamless connectivity with popular business platforms
WhatsApp Business
Official WhatsApp Business API integration
Social Media
Instagram, Facebook, and other social platforms
CRM & Sales
Integration with popular CRM systems
E-commerce
Shopify, WooCommerce, and other platforms
Performance Analytics
Track and optimize your customer support performance
Response Time
Track average response and resolution times
CSAT Score
Monitor customer satisfaction ratings
Deflection Rate
Measure AI bot effectiveness in resolving queries
Conversion Rate
Track lead-to-sale conversion from support interactions
Technology Stack
Modern technology for reliable and scalable customer support
React
Modern web interface
Node.js
Scalable backend
OpenAI GPT
AI conversation engine
MongoDB
Conversation data
Redis
Real-time messaging
Docker
Container deployment
AWS
Cloud infrastructure
Kubernetes
Auto-scaling
Support & Maintenance
Comprehensive support for your customer service platform
AI Model Training
Continuous training and improvement of AI models based on customer interactions and feedback.
Integration Updates
Regular updates to channel integrations and API connections to ensure seamless operation.
Security & Compliance
Ongoing security monitoring and compliance with data protection regulations.
24/7 Technical Support
Round-the-clock technical support for platform issues and user assistance.
Ready to Transform Customer Support?
Revolutionize your customer service with AI-powered automation. Start your free trial and experience intelligent customer support.
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